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How to request a refund?


1.Go to “My Orders” page and choose the order you would like to refund by clicking on its id number

 

2.Click the "Request a Refund" button

 

3.A buyer has an opportunity to create a return request after making a successful purchase. A refund could only be initiated by his/ her request if he/she cannot agree with the seller and needs administration’s help.

 


4.The refund request will be checked, reviewed and processed by the Difmark administration within 24 hours.