How to request a refund?

1.Go to “My Orders” page and choose the order you would like to refund by clicking on its id number

2.Click the "Request a Refund" button

3.A buyer has an opportunity to create a return request after making a successful purchase. A refund could only be initiated by his/ her request if he/she cannot agree with the seller and needs administration’s help.

4.The refund request will be checked, reviewed and processed by the Difmark administration within 24 hours.