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Rules
Difmark Rules

On this page, you can familiarize yourself with the rules for using the trading platform Difmark.com and penalties for violating them. We recommend that you carefully read all the points.

Rules for sellers

This paragraph describes the rules for sellers and the consequences for violating them.
Details
  1. An attempt to transfer goods or provide services bypassing the Difmark trading platform.

    Sanctions: Blocking the account from which the violation will be detected. Refusal to pay. Blocking all new violator accounts when trying to create them.

  2. Appeal to the buyer, with a request, to confirm the order before its actual execution.

    Sanctions: Warning if this was revealed for the first time, or made by mistake by the seller. In case of repeated detection, temporary blocking of the account, and all payments for a period of 7 to 14 days, with the possibility of extension at the discretion of the site administration.

  3. Discussion with the buyer of the site commission, or any other financial arrangements between the seller and the site administration.

    Sanctions: First time warning. When re-identified, at the discretion of the site administration.

  4. Sale of goods, through the Difmark marketplace, obtained illegally (by fraud, hacking, brute force, carding, etc.). Sale of personal data. Teaching illegal activities or selling information about them.

    Sanctions: Blocking the account from which the violation will be detected, and the subsequent passage of the KYC procedure, so that the seller can receive payment from the account where the violation was detected. Without passing the KYC procedure, and providing evidence of the legal purchase of goods, Denial of payments. Blocking all new violator accounts as they are discovered.

  5. Knowingly posting invalid offers or offers with an invalid price or description that may mislead the buyer. Ignoring and not fulfilling orders.

    Sanctions: Temporary account blocking from 3 to 7 days. It is possible to permanently block the account if a violation is detected again. (no refunds).

  6. Duplication of offers, clogging of the table of offers. Placing deliberately false information about the offer. The use of obscene language, and inappropriate content in the proposal itself.

    Sanctions: Removing all lots. Temporary account blocking from 3 to 7 days. It is possible to permanently block the account if a violation is detected again. (no refunds).

  7. Carrying out lotteries and drawings, selling "random goods" without the knowledge of the site administration.

    Sanctions: A warning. In case of repeated detection of a violation, temporary blocking of the account from 3 to 7 days. (no refunds).

  8. Selling a product or service through a section that is not intended for this (for example, selling game currency through a digital goods section).

    Sanctions: A warning. In case of repeated detection of a violation, temporary blocking of the account from 3 to 7 days. (no refunds).

Rules for sellers and buyers

This paragraph describes the rules of behavior on the site and the consequences of violating them.
Details
  1. Transfer of any contact details of third-party resources (Skype, Discord, Facebook, phone, etc.) to complete a transaction bypassing the Difmark site. Communication in the game after the order is completed will also be considered by the administration as the user's desire to make a deal bypassing the site.

    Sanctions: Temporary blocking from 3 to 7 days for the first and non-malicious violation. Account blocking and denial of payments in case of repeated violation.

  2. Unfair use of the system of reviews about the seller (their cheating). Both on the site itself and on supporter review sites.

    Sanctions: Deleting a review. Account blocking in case of repeated violation (without denial of payments).

  3. Transfer to third parties or disclosure of any information (username, player ID, amount, etc.) in order to harm the user.

    Sanctions: Account blocking. Refusal to pay. Blocking all new violator accounts as they are discovered.

  4. Use in the username, phrases (admin, manager, root). and other words that may mislead other users of the site.

    Sanctions: Account blocking. Refusal to pay. Blocking all new violator accounts as they are discovered.

  5. Using the user's avatar for advertising (text, advertising, promotions, etc.).

    Sanctions: Avatar removal and warning. In case of repeated violation, blocking from 3 to 7 days, with the possibility of extension, at the discretion of the administration. Account blocking with more than two warnings. (Refusal in payments, at the discretion of the administration, after a detailed investigation.).

  6. Chat Violations: Sharing personal data, discussing how to circumvent a transaction in Difmark systems, criticizing other sellers or their offers, insults.

    Sanctions: Chat warning and blocking from 24 to 72 hours. With repeated violations, the permanent blocking of the chat or account. (refusal to pay).

  7. Using more than one registered account, without the approval of the site administration.

    Sanctions: Blocking all accounts associated with each other. Refusal to pay. Blocking all new violator accounts as they are discovered.

  8. Advertising, spam, mass mailing to users.

    Sanctions: Temporary or permanent blocking of the account (Refusal in payments, at the discretion of the administration, after a detailed investigation.).

  9. Fraud, deception of other users.

    Sanctions: Account blocking. Refusal to pay. Blocking all new violator accounts as they are discovered.

  10. Using a trading platform to exchange funds from one payment system to another, without the purpose of placing orders. (Dengue laundering, Carding, other financial fraud).

    Sanctions: Account blocking. Refusal to pay. Blocking all new violator accounts as they are discovered.

  11. Transferring links to file hosting and image hosting services without an explicit need when fulfilling an order (for example, when dealing with an account, transferring a login and password through an image uploaded to a file hosting service).

    Sanctions: A warning. Account blocking in case of repeated violation (without denial of payments).

  12. Creation of three-party payments. Payment of funds not to your personal (wallets, details), which the user cannot identify as his own.

    Sanctions: Denial of payments to wallets that are not associated with the user's account on the site.

The administration reserves the right to communicate with sellers under the guise of buyers in order to identify violations.

Sellers' area of responsibility

This clause outlines the area of responsibility in the provision of their services.
Details

Game currency and items

  1. The administration of the game on which the deal was made applied penalties to the buyer, since the game currency or items, in their opinion, were obtained illegally (fraud, using game errors, etc.).

    A responsibility: Full refund for the order, including all commissions and conversions.

  2. The administration of the game applied sanctions to the buyer due to the purchase of game currency, items, or services not in the official store.

    A responsibility: Partial refund up to 50% per order including all commissions and conversions.

Accounts

  1. Loss of access to the account by the buyer, due to the restoration of access to it by the seller or its original owner (through the game support service or in any other way).

    A responsibility: Full refund for the order, including all commissions and conversions.

  2. Blocking access to the account by the administration of the game due to the very fact of buying / selling an account.

    A responsibility: Partial refund up to 50% per order including all commissions and conversions.

Services

  1. A significant difference between the characteristics and contents of the account, from its description, not agreed with the buyer before paying for it. (for example, the account may have several additional games that are not included in the deal, etc.).

    A responsibility: Partial compensation for the damage caused is possible. For consideration by the site administration.

  2. Account blocking by the game administration due to poor quality of the service provided (for example, due to the use by the seller of a bot or other software prohibited by the game publisher, if this was not agreed with the buyer).

    A responsibility: Full refund for the order, including all commissions and conversions.

  3. Account (console) blocking due to the service provided.

    A responsibility: Full refund for the order, including all commissions and conversions.

  4. Unreasonable refusal of the seller to further perform the service.

    A responsibility: Partial refund up to 50% per order including all commissions and conversions. (Assuming that the service was partially performed).

  5. Delay in terms agreed with the buyer.

    A responsibility: Partial refund up to 50% per order subject to delay time.