About Us

We are digital goods sellers. The main activity of our online store is the sale of digital keys with games and add-ons Xbox One and Xbox Series X | S

All products presented in our store are licensed and have a lifetime warranty. Once bought, they remain forever on your account.

The products you see in our store are always in stock. When buying a digital product, you instantly receive a digital code to your specified email address.

Basic information for buyers

1.Games Information:

All keys we sell are regionally restricted, mainly Argentina and Turkey.

The key is activated through VPN services that are installed on your mobile phone, tablet or personal computer. Everyone chooses for himself the method of activation that is convenient for him.

All keys sold in our store are original purchased in the official Microsoft Store, directly without intermediaries.

VPN is needed only for the initial activation of the game; after activating the key through the VPN service, the game does not have any regional restrictions.

The language pack of the game will be for the region where you are located (if this language is supported by the official manufacturer of the game)

Key activation is quick, without any problems, with the right actions!

2.Important information:

Dear customers, we kindly ask you to take this information into account when purchasing games. If you do not want to spend 5 minutes of your time on activation and get a good difference in price, then we ask you to buy the game you need in your region for its full price!

All game keys are bought with personal funds, we carefully check all products and can guarantee that you do not buy anything that is not working or does not correspond to the description.

Do not get fooled by cheap price tags, since when buying these products you do not know how it was purchased and how long it will serve you.

3.Support:

We are always in touch with you. The site has an online chat, in which our consultants will be happy to help you with the choice or solve any questions regarding the purchase. We can also help you after making a purchase if you have any difficulties. You can also contact us by other means - mail, telegrams, Write! We are always happy to help you! The support service works from 9.00 - 24.00 daily Moscow time, seven days a week.

Return policy.

Digital keys purchased in the XboxHotGames store for reasons of "could not activate", "did not like the game", "did not read the description" are not returned, except for those cases that arose during a technical failure on the part of the administration
Why can't a key be returned if it's valid?

01. You are not entitled to refuse a product of good quality, having individually defined properties, if the specified product can be used exclusively by the purchaser who purchases it. This means that if the digital key that comes with the product is activated, the product can no longer be returned to the store.

02. We cannot verify the fact of activation of the key, therefore, we cannot put a known problematic product in the store, since we buy the product directly in the store, and we check it before selling it.

03. We cannot sell the key to someone after you for reasons of security of future buyers and the fact of loss of confidential information of the goods. All keys have a strict individuality and accountability in the system of issuing goods, excluding the possibility of duplicate sales of the same keys.

04. Where can I get my money back?

Gift card, which can then be spent in our store

The store administration recommends that you carefully study the description of the product and evaluate the real interest in the product, so as not to create disputes with the return in the future.

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